hi jovn, can't say I've noticed any slow replies. I've emailed them once through their website and they sent me emails full of information and even rang me on my mobile to confirm a date within a week. They even arranged my taxi from the airport and hotel stay. Maybe you cought them at a busy time.
I've been quoted 1074euros for the surgery and that includes everything. I assume thats for just lipo, I would also prefer to get the gland removed but bear in mind thats a lot more complicated op and I've decided to leave it up to the surgon's discresion. I've got £2k saved incase it comes to more.
The only thing that has me a bit worried is that you have to pay in cash before the op, what kind of place doesn't accept credit or debit cards? It also means I'll have to carry it on me from the UK because I can only draw out £500 a day and I'm not sure if hotels or such will cash that amount in travellers cheques.
Let us know how you get on mate.