Brama,
My parents and I have taken action like 12 times with this bs. They are just a pain in the a**. We have talked to the supervisor multiple times for a total of over 15 hours. She is sick of us fighting and has given up. This shouldn't be a battle but, they make it that way. Right now insurance companies are not covering much. They are almost commiting illegal acts. They are not even covering certain cancers which is rediculous. The only surgery you will get granted right away with Aetna is a heart surgery. By concerning only those with heart or a major life threatning surgery they will save a lot of money and multiply there profit over and over again. And the executives will give themselves nice million dollar bonuses. And yes that stuff does happen all the time. Corporate greed. So then they are fighting and being an a** on pain and suffering. I experience pain from it and it stated under there contract pain is covered. I am looking for the solution. My father fought once before because of a personal family memebers problem with insurance and it was on Channel 6 news. We don't want to go that extra step but, are doing what we can to avoid it. I am not joking. My chest hurts like heck whenever I lift and put any pressure on it or strain. The chest is the males strongest body part. It is kind of a disablement. It affected my work performance at my old job loading and moving heavy boxes. I am just looking for a solution and the point is I don't care what they do because it is for the physical pain. I don't care what method they use to get the glands out I just want the pain relieved and the daily discomfort as well. I got my molars removed and they said take pain pills for that. I didn't need them and the surgery was painless for me. My chest hurts worse than that all day. I saw a doctor, he confirmed I have a problem, specialist as well, and the solution is rid the glands or remove them. Aetna can do that by spending $1500 lousy dollars for my procedure. They are a multi billion dollar company and that would be like a normal person losing a penny. They sent me a bs letter denying it the first time saying it is cosmetic. Mine is not cosmetic. They consider Liposuction cosmetic. I didn't ask for lipo I didn't ask for breast reduction. I asked for gland removal and we have explained to them 12 times it is not for a cosmetic reason and have doctor notes from 3 years of visits to pass to them. My mom asked if they even read my case and put thought into it. They just sent me the regular old denial letter. And no I am not like most stupid people on this planet who will say what if they don't cover it. There are many more ways than 1 to make them. They have after this last call we made today stood down and have finally broken. Which means now the chances are about 75% plus they will cover it. I get my letter back in 2 weeks and will see what they say. If not the game is up and no more playing around. We will take 2 courses of action and not send a letter back saying appeal it one more time. In fact most people on this board trying to get insurance coverage on this board sent an appeal letter back. Didn't they know you can fax it over and save a week plus worth of time. The actions we will take are going to my mothers employer. The company she works for provides Aetna with Multi Millions of dollars of business so they will threaten them because they have a lot more weight. My mom has already talked to mary her employer about my condition and problems and I know mary as well. So she understands. We can push the issue through her. Also, if we have to we will do a PS or a Public Statement throught the news and last time the old insurance my parents had didn't like that and quickly settled onto good terms. The point is if you have a problem you can fight the insurance company. Fighting isn't about writing letters back and forth. You don't solve anything that way. You have to fight and I mean with the damn supervisors of the company and battle time and again to win. Why should I or my parents have to pay for a problem I have. Everybody else in my family knows my problem and supports me and asks me why I can't get coverage? I said I don't know. They have messed around for months playing their games and I am really tired of it and this effing condition which bugs me because of the pain day in and out. It will never stop until I get the solution. I tried every dang thing I could naturally to do something nothing worked. And this makes me so sick some days even kids in school ask me what is wrong because my face shows painful expressions all day. I am tired of the whole ordeal. This isn't a game anymore. My mother made a letter up and recordings of days and has a letter made up of all my problems and what affects this has had on my life and some of the downfalls of this. The biggest part of the letter is in quotes "I wish I could wake up one day and feel normal again" My eyes have black rings under them I feel like crap everyday. Can't sleep at night because I don't want to roll over on my chest. I have to block myself in tight so I don't roll over on my chest. The pain you feel after you have gyne surgery in your chest area is what my chest feels like probably on a good day. I am sorry for the long post and all the stuff I added but, it is just so hard to explain. It is just rediculous. My parents tell me you have to fight for everything in life. I know what they mean. I had to fight to get my acne taken care of, fight for proper respect in school, now I have one last fight to win and that is to get my chest taken care of. We switched to Aetna about a year ago. They have only covered about $1000 worth of stuff for us like heart medicine and sleep machine costs. We have already spent nearly $6500 with them. They treat us like crap now. Besides this I am so pissed about what they did to my moms friend the one who has the cancer problems. Aetna and many other insurance companies need a straightening out session. They have to crack down on them sooner or later. They can't just keep doing this. They have to make profit but, they also have to be good to their costumers. They make billions but, have a hard time forking out millions sounds like they are raking in the bucks and effing us all over. They don't care if you die because they don't cover your $5000 procedure to remove some cancer. They just have hit level zero. And they definetely need to update their info. They just send the same crap with no correct facts and get away with it. The stuff they put on my denial letter didn't even make sense with what we asked for.